Banyan Tree AlUla
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Al Ula

Banyan Tree AlUla

2024 Global 100 - Luxury Hotels
Road, Wadi Ashar Tabuk, AlUla, Al Ula, Al Madinah, 43563, Saudi Arabia
Show on Map
When you stay at Banyan Tree Alula in Al-'Ula, you'll be in the mountains and 13 minutes by car from Jabal Ikmah. This luxury hotel is 9.9 mi (15.9 km) from Mada'in Saleh Train Station and 10.2 mi (16.5 km) from Umm al-Daraj.Show More
We Price Match
hotel overview picture
Last booked 8 hrs ago
Highlights
Airport drop-off available
Delicious breakfast
Ideal location
Free parking
Cozy rooms
Show More
Amenities
Sunbathing area
Outdoor swimming pool
Spa
Massage room
Gym
ParkingFree
Priority airport pick-up
Restaurant
All Amenities
Property Description
When you stay at Banyan Tree Alula in Al-'Ula, you'll be in the mountains and 13 minutes by car from Jabal Ikmah. This luxury hotel is 9.9 mi (15.9 km) from Mada'in Saleh Train Station and 10.2 mi (16.5 km) from Umm al-Daraj.
Show More
4.5/5
Great
Not bad, quite satisfied
All 55 Reviews
Surroundings
Landmarks: Maraya Concert Hall
(1.6 km)
Landmarks: Habitas Trampolines
(2.2 km)
Landmarks: Thuraya Wellness Center
(2.3 km)
Landmarks: Ashar Valley | وادي عِشار
(2.6 km)
Landmarks: Kock Rock
(5.4 km)
Landmarks: Authentic Farm | المزرعة العريقة
(6.6 km)
View on Map

Rooms

Guest Reviews

Services & Amenities

Policies

Villa, 3 Bedrooms, Private Pool (Dune)
6

Villa, 3 Bedrooms, Private Pool (Dune)

1 King bed and 4 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Villa, 2 Bedrooms, Private Pool (Dune)
5

Villa, 2 Bedrooms, Private Pool (Dune)

1 King bed and 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
One Bedroom Villa
5

One Bedroom Villa

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Dune One Bedroom Pool Villa
5

Dune One Bedroom Pool Villa

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability

Guest Reviews

4.5/5
Great
55 reviews
Verified Reviews
  • Cleanliness4.6
  • Amenities4.6
  • Location4.8
  • Service3.9
Average for similar properties in Al Ula
Most Mentioned
AI Summary
Guests appreciate the clean, spacious villas with a beautiful view. The hotel's stunning location near Maraya and facilities like a well-equipped room and swimming pool enhance the luxurious experience.
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
March 3, 2025
酒店服務很好,酒店很大 出行要提前叫buggy,不是很方便,但環境很好
Translate
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 17, 2025
雖然一開始訂單出了點問題,但女主管給我和朋友都免費升級了房間,非常專業周到,不過其他尤其是本土員工需要進一步的專業培訓,曾有聲稱是酒店員工的本地人士未經同意直接走進我們的後院。除此之外,酒店環境餐食都很不錯,作為一家野奢酒店,建議多提供活動項目給住客。總的來説是一次愉快的體驗,值得推薦給大家。
Translate
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 12, 2025
Very shocking. You must stay in AlUla for one night. You can take pictures right at the door of the room. Opposite is the concert hall. As for dining, it depends on personal preference. If you think the cost is high, it is more cost-effective to drive out to the ancient city to eat. There are more choices. The staff is also very warm and thoughtful. The public swimming pool cannot be used by people under 16 years old. Our child is 13 years old and there is no additional dining and accommodation fee. Breakfast is ordered. The toiletries are average. Except for the high room rate, everything else is still very good.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 12, 2025
The hotel is located in the scenic area with beautiful environment. However, on the day of departure, we forgot the food we put in the refrigerator. When we checked out, the hotel also checked the room and refrigerator, but the staff did not tell us that there was still some food left. This was a bit regrettable.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 9, 2025
房間硬件配套都不錯,但對於服務感受不滿意,首先我們住在habitas,頭一天預約第二天中午12點來接我們去悦榕莊,電話裏説可以到時會打電話給我,結果第二天沒來,讓habitas的工作人員幫我聯繫後説沒有接到需求,還是habitas的工作人員免費送我們過去(本來兩家酒店很近);第二服務態度不熱情,我們辦理完入住服務員開車帶我們去房間,房卡刷不開門,又把我們拉回大堂處理卡再去還是打不開,也不對我們主動説抱歉請等待,也不説話,自己叫同事來弄房門(結果來了**事一用力就開了);第三,入住時對帶我們的這個服務員説我們下午5點去音樂廳,到點了沒任何電話,我們喊車也沒車,結果步行到大堂,又找工作人員才要到一輛汽車送我們過去。雖然我們的英文確實不好,交流過程可能有一點障礙,但悦榕莊的服務不是應該秉承想盡辦法為客户解決問題嗎?我們自己想着用翻譯軟件去表達時,他們基本就等着一幅旁觀者的感覺。總之,服務不及隔壁的habitas,有些失望。最後,表揚一下早餐餐廳的服務態度很好,也很盡責。
Translate
r‍o‍c‍k‍8‍8‍8
February 8, 2025
I had to change rooms on the second night. I requested a room facing the concert hall on the first night. When I checked in, the hotel said that they would move me to a room in the back row, also facing the concert hall. As a result, when I checked in at night, I was sent to a room that was very far away. It took a golf cart 7 minutes to drive there. This room might be closer to the concert hall in a straight line, but I can't see it. The party in the concert hall started at 11:30 and lasted until before 3:00. I couldn't sleep at all. I called the hotel and they said it was none of their business. The next morning, the Dadan tour ended at 8:45. After 3 hours, I returned to the hotel and it might have been past the 12:00 check-out time. I asked the hotel if it could be extended to 12:30. I didn't dare to say it could be extended to 1:00. The hotel said no, not even half an hour. I was really convinced. Such an expensive price and such service. It's the worst.
Original TextTranslation provided by Google
c‍i‍c‍i‍9‍0‍9‍0
February 8, 2025
The hotel is in the desert, with unique scenery and beautiful scenery everywhere. The villa is super big and the swimming pool is also big and clean. The breakfast is very average. The buffet part has been cancelled. It is all order-based, and the taste is average. The staff is very slow and dawdling! I guess they know that there will be no repeat customers after a short visit, and the Arabs have poor service awareness. It's all for the scenery! It was almost 5 pm on the day of check-in and there was no room. I got angry at the front desk on the spot and it was solved.
Original TextTranslation provided by Google
F‍e‍n‍g‍m‍i‍a‍i‍s‍h‍a‍n‍g‍x‍i‍o‍n‍g
February 5, 2025
Very good, the best hotel I've ever stayed in, especially the view and breakfast. Each room is very secluded, but the location is very important. Some rooms face the wall, and some are very open. The room we were given was near the restaurant, facing the concert hall, and we could see the camel parade in the morning, which was amazing!
Original TextTranslation provided by Google

Services & Amenities

Outdoor swimming pool
Spa
Gym
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Cleaning Services
Facilities for Children
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed policies vary according to room type. Please refer to the relevant room type policy. For crib policies, please contact the hotel.

Breakfast
Breakfast is available at the hotel. Please contact the hotel for details.
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service Animals
Service animals are not allowed

Age Requirements
There is no age limit for checked in guests.

Paying at the Hotel

Certification Details
License number: 4651102960

Property Description

  • Opened: 2022
  • Number of Rooms: 55
When you stay at Banyan Tree Alula in Al-'Ula, you'll be in the mountains and 13 minutes by car from Jabal Ikmah. This luxury hotel is 9.9 mi (15.9 km) from Mada'in Saleh Train Station and 10.2 mi (16.5 km) from Umm al-Daraj.

Pamper yourself with a visit to the spa, which offers massages and facials. You can take advantage of recreational amenities such as a health club and an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and wedding services.

Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free valet parking is available onsite.

Treat yourself to a stay in one of the 79 individually furnished guestrooms, featuring fireplaces and LED televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as safes and complimentary newspapers.

Frequently Asked Questions

What is the cancellation policy for Banyan Tree AlUla?

The cancellation policy for Banyan Tree AlUla varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Banyan Tree AlUla?

Standard check-in time at Banyan Tree AlUla is 14:00 and check-out time is 12:00.

Can I bring my pet inside the Banyan Tree AlUla?

As much as we love pets, unfortunately, we are unable to accommodate them in Banyan Tree AlUla.

Is airport shuttle service offered by Banyan Tree AlUla ?

Yes, at Banyan Tree AlUla, an airport shuttle is available. We suggest you call ahead to confirm details.

About This Property

Average Price FromDKK14918
Hotel Star Rating5